24H Telephone Assistance Service Contract (Call Center)

Name: 24H Telephone Assistance Service Contract (Call Center)
Start: 2025-06-30
End: 2025-07-15
Location: Serveis Urbans del Masnou, Empresa Municipal, SL

Serveis Urbans del Masnou, Empresa Municipal, SL Spain has Released a tender for 24H Telephone Assistance Service Contract (Call Center) in Services. The tender was released on Jun 29, 2025.

Country - Spain

Summary - 24H Telephone Assistance Service Contract (Call Center)

Deadline - Jul 15, 2025

GT reference number - 112194133

Product classification - Telephone-answering services

Organization Details:

Address - Spain

Contact details - 565656565

Tender notice no. - 76454545

GT Ref Id - 112194133

Document Type - Tender Notices

Login

Notice Details and Documents:

Description - Description: Telephone assistance service 24h (Contact Center): Technical Incidents Management. Connection and interaction with customer relationship management platform (CRM). Connection and interaction with platform for supervision, control and dat a acquisition (SCADA). Connection and interaction with Meypar platform for ticket management and access control. Preparation of reports on the quality of service, call traffic and others. Performance indicators. Call recording and .local title:: Contracte de servei d’assistència telefònica 24h (Call Center)Contract Duration: : 3 yearsContract Type: : Servicelocal description: : Servei d’assistència telefònica 24h (Contact Center): Gestió

Gt Ref Id - 112194133

Deadline - Jul 15, 2025

Login

Share

Similar Tenders :

Summary:

Framework Agreement Of Center For Center For Center

Summary:

Call Center Care And Online Service Of The Public Treasury Values Survey Service

Summary:

Telephone Assistance Service 24H (Contact Center): Technical Incidents Management. Connection And Interaction With Customer Relationship Management Platform (Crm). Connection And Interaction With Platform For Supervision, Control And Data Acquisition (Scada). Connection And Interaction With Meypar Platform For Ticket Management And Access Control. Preparation Of Reports On The Quality Of Service, Call Traffic And Others. Performance Indicators. Recording Of Calls And Transfer Of These To Sumem S.L. Conduct Satisfaction Surveys. The Contracting Company Will Have To Carry Out The Services Described In The Previous List For 24 Hours, 365 Days A Year.

Summary:

24H Telephone Assistance Service Contract (Call Center)

Summary:

Transparency Portal Maintenance Service, Institutional Web And Edicts Board (Lot 1) Information And Telephone Care Service (010), And Cam Telematics Assistance (Powete) (Lot 2)

24H Telephone Assistance Service Contract (Call Center)

Serveis Urbans del Masnou, Empresa Municipal, SL Spain has Released a tender for 24H Telephone Assistance Service Contract (Call Center) in Services. The tender was released on Jun 29, 2025.

Organization Details:

Notice Details and Documents:

Create Account