Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Country - United Kingdom
Summary - Provision Of Contact Centre Services To The Legal Aid Agency
Deadline - Jun 07, 2025
GT reference number - 109535584
Product classification - Legal services
Address - United Kingdom
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 109535584
Document Type - Tender Notices
Description - Description: ScopeReferenceLAA - DSCC/CLAOS 2026DescriptionThe Legal Aid Agency ("LAA") is inviting Tenders for contracts to deliver the LAA Contact Centre Services which comprise the Defence Solicitor Call Centre (DSCC) and the Civil Legal Advice Op erator Service (CLAOS).The DSCC service manages the logging, identification and deployment of defence solicitors to provide free legal advice to clients detained in police custody in England and Wales.The CLAOS is a call centre service that assesses whether a client's legal issue is in scope of legal aid and whether they are financially eligible. If they are eligible, it refers the client to specialist advice provided through legal aid or, if not
Gt Ref Id - 109535584
Deadline - Jun 07, 2025
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