It Service Desk

  Address - Germany

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 116104142

  Document Type - Tender Notices

Description - Description: Provision of a service desk as a central point of contact for all IT disorders and inquiries from Bewer users (SPOC).The subject of this framework contract is the provision of the IT service DESK service for Berliner Energie und Wärme G mbH and includes the requirements for an IT service DESK that works on the basis of the ITIL standard.The focus is on acceptance, processing and documentation of user inquiries. The aim is to ensure efficient, user -oriented support with high availability, short response times, as well as clear and service -oriented communication and to bring about fast solutions.local title:: IT Service DeskContract Type: : Servicelocal description: : Bereitstel

Gt Ref Id - 116104142

Deadline - Sep 05, 2025