A Victorian Complaints And Case Management Solution

  Address - Australia

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 114073537

  Document Type - Tender Notices

Description - Description: The purpose of this EOI is to conduct market sounding and testing to establish what complaint and case management solutions are currently available. This may be used to inform a following Request for Tender (RFT). Future functionality is needed to meet growing demand and consumer expectations as well as emerging and future needs aligned with Government digital strategy. The Health Complaints Commissioner is seeking a digital solution for a complaints and case management solution that will support the HCC to meet obligations under the Health Complaints Act 2016 and the Health Records Act 2001. The solution is required to support all the HCC core functions (i.e. complaint manageme

Gt Ref Id - 114073537

Deadline - Aug 14, 2025