Wakefield Council It Service Management Solution

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 78222078

  Document Type - Tender Notices

Description - The Technology and Digital Transformation, in Wakefield Council, provides Information Technology (IT) services to the Council's technology users. The Council wishes to procure a software solution to support IT service management. The Council is under going transformation to improve existing IT processes and adopt new service management processes to provide a modern and responsive service to all users.A phased approach to implementation will firstly enable the Council to continue to use the new system for incident, request, and problem management. This will include a 'self-service' portal for users to enable resolution of some issues without the need for intervention by the Councils technology

Gt Ref Id - 78222078

Deadline - Mar 11, 2024