Training Services Customer Service

  Address - Switzerland

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 115949629

  Document Type - Tender Notices

Description - Description: The transport companies of the city of Zurich (VBZ) operate a customer service organization called "Customer Value Center". The department is located locally at six locations in the city of Zurich. There are mainly three disciplines in t he Customer Value Center: * Trip * Energy * Lost & FoundThe almost 100 employees of the Customer Value Center accept around 1,000 customer inquiries per day via various communication channels. These are currently switches, telephone, email, live chat and social media.The incoming inquiries range from simple information such as timetable information to highly complex complaints, which are processed by a dedicated team. Customers are also supported

Gt Ref Id - 115949629

Deadline - Oct 03, 2025