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Country - United Kingdom
Summary - T118 - Voice Of The Customer
Deadline - login to view
GT reference number - 109956718
Product classification - IT services: consulting, software development, Internet and support
Address - United Kingdom
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 109956718
Document Type - Tender Notices
Description - Description: ScopeDescriptionNI Water is seeking a solution that will survey our customer satisfaction by gathering customer feedback in real time and displaying this on clear dashboards. In addition, the solution will use key metrics such as sentime nt analysis to give insightful, comparable results. Furthermore, the solution will analyse the collected data, have an ability to filter different functions/employees to help find root causes and specify areas of strength and weakness. This service is to be available on a hosted, managed service basis, 24 hours a day, 7 days per week, 365 days a year. See Specification for more details.Total value (estimated)£175,200 including VATBelow the relev
Gt Ref Id - 109956718
Deadline - Jun 13, 2025
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