Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Country - Philippines
Summary - Subscription To It Helpdesk Ticketing System For One (1) Year
Deadline - Aug 11, 2025
GT reference number - 114967662
Product classification - Office machinery, equipment and supplies except computers, printers and furniture
Address - Philippines
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 114967662
Document Type - Tender Notices
Description - Description: Number of agents: 6TICKET MANAGEMENTEmail ticketingAutomatic email notificationsMerge ticketsTicket exportTicket activitiesSet prioritySet statusOutbound emailMultiple shared inboxesIn-app smart notificationsUndo sendSplit ticketsSort ti cket conversationsWatch ticketsTime trackingTicket templatesAssume identityAnnotated image attachmentsStandard CSAT surveysCustomizable CSAT surveysAGENT PRODUCTIVITYShared canned responsesPublic and private notes in ticketsDynamic placeholdersTo-dosTagsQuick ActionsOne-touch scenariosPersonal canned responsesAgent collision detectionTraffic copFiltered searchIntegrated game mechanicsOccasional agentsCustom ticket viewsSummary appAdd reminders on
Gt Ref Id - 114967662
Deadline - Aug 11, 2025
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