Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Country - United Kingdom
Summary - Scotrail Customer Contact Centre
Deadline - login to view
GT reference number - 79046826
Product classification - Call centre
Address - United Kingdom
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 79046826
Document Type - Tender Notices
Description - SRT invites prospective suppliers to participate in this procurement process for a fully managed customer contact centre. SRT is looking to procure contact centre services to enhance its customer relations, smartcard helpline, delay repay and tele sa les operations serving B2C and B2B customers. SRT is looking for an innovative partner who, during the life of the contract, can help modernise our contact centre and the methods we use to communicate with our customers. Suppliers can access the procurement documentation and the full scope of services via our e-sourcing procurement portal https://scotrail.wax-live.com/S2C/DisplayModules/TradeModules/Negotiations/Opportunities/ListEvents.aspxSuppl
Gt Ref Id - 79046826
Deadline - Apr 03, 2024
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