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Country - Canada
Summary - Rfp #24-206 - Call Center Support Services
Deadline - May 21, 2024
GT reference number - 81150040
Product classification - Building construction work
Address - Canada
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 81150040
Document Type - Tender Notices
Description - Description: The City of Lake Worth Beach, Florida (“City”), is requesting proposals from qualified and experienced call center providers for customer service support of utility routine, outage/emergency calls and water/waste/solid waste calls. T he functions that are required, include, are not limited to hosting multi-level auto attendant menu, restoration of service, out-bound calls, verification of after-hours payment and creation of work orders to reconnect service. Response to different types of customer service inquiries such as, start, stop of utility services, billing inquiries and other City programs. Services in fluent English, Spanish and Creole are required. Training and repor
Gt Ref Id - 81150040
Deadline - May 21, 2024
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