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1.1.1 India Brand Equity Foundation (IBEF) is a trust established by the Department of Commerce, Ministry of Commerce & Industry, Government of India. IBEF’s primary objective is to promote and create international awareness of the Made in India label in markets overseas and to facilitate dissemination of knowledge of Indian products and services. Towards this objective, IBEF works closely with stakeholders across government and industry to promote Brand India. 1.1.2. IBEF proposes to appoint an IT Support services agency. 1.1.3. The agency should be an established IT Support services company with proven track record. 1.1.4. The IT Support service will be appointed for a period of one year, further renewable for a period of one year depending upon the performance of the agency. 1.1.5. Interested agencies are invited to submit the proposals, which must include the following, as detailed subsequently in this document: a. A Technical Proposal and b. A Financial Proposal 1.1.6. It may be noted that (i) The costs of preparing the proposal are not reimbursable and (ii) IBEF is not bound to accept any of the proposals submitted. 1.1.7. The agencies are required to provide professional, objective, and impartial service at all times and hold the IBEF’s interests paramount, without any consideration for future work, and strictly avoid conflicts with other assignments or their own corporate interests.
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