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RAILTEL CORPORATION OF INDIA LIMITED (A Govt. of India Undertaking) Expression of Interest for Selection of Partner from Empaneled Partners For “Provision of VoIP phones at Examination Centres all over the country during upcoming Examinations during May24-July24 period” EOI No: RailTel/EOI/COMKTG/VAB/VoIP/2024-25/25 dated 22nd April 2024 Page 2 of 28 EOI NOTICE Plate-A, 6th Floor, Office Tower-2, NBCC Building, East Kidwai Nagar, New Delhi-110023 EOI Notice No: RailTel/EOI/COMKTG/VAB/VoIP/2024-25/25 dated 22nd April 2024 RailTel Corporation of India Ltd., (here after referred to as “RailTel”) invites EOIs from RailTel’s Empaneled Partners for the selection of suitable partner for “Provision of VoIP phones at Examination Centres all over the country during upcoming Examinations during May24-July24 period”. The details are as under: 1 Last date for submission of Technical Packet against EOIs by bidders 29 th April 2024 at 15:00 Hours 2 Opening of Bid submitted against the EOI 29th April 2024 at 15:15 Hours 3 Number of copies to be submitted for scope of work One 4 EOI fees inclusive tax (Non-refundable) Rs. 5900/-Incl. GST 5 EOI EMD Rs. 15,00,000/- The EMD should be in the favor of RailTel Corporation of India Limited payable at Delhi through online bank transfer. Partner needs to share the online payment transfer details like UTR No. date and Bank along with the proposal. RailTel Bank Details: Union Bank of India, Account No. 340601010050446, IFSC Code - UBIN0534064. Eligible empaneled partners are required to direct all communications related to this Invitation for EoI document, through the following Nominated Point of Contact persons: Level:1 Contact: Vrishad Shahade Designation: Chief Manager/Mktg Email: vrishad.shahade@railtelindia.com Contact: +91-9717644181 Level:2 Contact: Anand Singh Chandel Designation: General Manager/VAB Email: a.chandel@railtelindia.com Contact: +91-9717644111 Page 3 of 28 Note: 1. Empaneled partners are required to submit soft copy of response bid (techno commercial bid) through an e-mail at eoi.ebco@railtelindia.com duly signed by Authorized Signatories with Company seal and stamp. 2. The EOI response is invited from eligible Empaneled Partners of RailTel only (BA/DSP/SI) with valid PBG with RailTel wherever applicable. 3. All the document must be submitted with proper indexing and page no. 4. Partner can submit their response as an individual organization only. Consortium/Joint venture is not allowed. 5. This is a request for Quotation to be submitted to end customer for execution of work. 6. Transfer and Sub-letting. The bidder has no right to give, bargain, sell, assign or sublet or otherwise dispose of the Contract or any part thereof, as well as to give or to let a third partytake benefit or advantage of the present Contract or any part thereof) 7. This is single packet system. Bidder must submit technical bid (eligibility documents and other documents) separately and financial bid separately in password protected copy. Page 4 of 28 1. Project Background and Objective of EOI RailTel is expecting work order from end customer for of “Provision of VoIP phones at Examination Centres all over the country during upcoming Examination to be held during May24-July24 period. RailTel invites bids from RailTel’s Empaneled Partners for the selection of suitable partner for execution of above-mentioned work for the agreed scope work. The empaneled partner is expected to have excellent execution capability and good understanding customer local environment. 2. Scope of Work The scope of work is as below: 1. Installation and configuration of VoIP phones at the end customer’s Examination Centers all over the country during upcoming examination and other Examinations 2. Installation of one VOIP enabled IP Phone should be done at least one day in advance from the scheduled date of examination and/or in such a way that VOIP enabled IP Phone is functional for one hour before the scheduled time of commencement of the examination and 0.5 hour after the completion of the examination. 3. To arrange required connectivity for VOIP enabled IP Phone and to ensure that VOIP enabled IP Phone is in working condition during the examination. 4. Power arrangement for VOIP enabled IP Phone would come under the scope of end customer. 5. Selected bidder has to ensure that all calls from exam center made through VOIP enabled IP Phone are routed to designated SIP address at Control Room and vice versa. 6. Service Provider has to ensure that all calls are routed through VOIP PBX over internet securely The above scope of work is indicative and the detailed scope of work will be as per end customer work order to RailTel, if any. Bidder can participate only as a sole bidder and must be RailTel’s empaneled partner (BA/DSP/SI) and will be responsible for all the conditions mentioned in the end customer work order to RailTel. In case of any discrepancy, terms and conditions mentioned in the end customer tender shall prevail for scope of work for which bidder is selected. 3 Response to EOI guidelines 3.1 Language of Proposals The proposal and all correspondence and documents shall be written in English in soft copy through an email. 3.2 RailTel’s Right to Accept/Reject responses RailTel reserves the right to accept or reject any response and annul the bidding process or even reject all responses at any time prior to selecting the partner, without thereby incurring any liability to the affected bidder or empaneled partner or without any obligation to inform the affected bidder or bidders about the grounds for RailT |