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RFP Ref. No: UCO/DIT/2698/2023-24 dated 11/03/2024 1 | P a g e Request for Proposal (RFP) for Procurement of Video Conferencing Endpoints and Table Microphones (Re-Tendering) (E-Tendering) RFP Ref. No: UCO/DIT/2698/2023-24 dated 11/03/2024 Pre-Bid Responses/ Clarifications/Corrigendum to Queries raised by the Bidder(s) uploaded on 15/04/2024 Sl. No RFP Pag e No. RFP Clause No. Original RFP Clause Query sought/ Suggestions of the Bidder Bank’s response 1. Page 30 of 106 32. DELIVERY, INSTALLATION & COMMISSION ING Delivery of Devices -08 Weeks from issuance of PO/ Signing of SLA whichever is earlier We request you to kindly amend the delivery period to be revised to 12 Weeks from issuance of PO/ Signing of SLA whichever is earlier Request you to change this clause as, Installation of Devices: 04 Weeks from the date of Delivery and The standard delivery timelines for the producty is 10-12 weeks . Please change to 10-12 weeks, In view of the size and complexity of the scope of the work along with the prevalent worldwide stress in the supply chain of the IT equipment we Please refer corrigendum RFP Ref. No: UCO/DIT/2698/2023-24 dated 11/03/2024 2 | P a g e would request the Bank to kindly amend the delivery timeline as suggested below: Delivery of Devices: 12 Weeks from issuance of LOI / PO/ Signing of SLA whichever is earlier 2. Page 31 of 106 Installation of Devices Installation of Devises-02 Weeks from the date of Delivery We request you to kindly amend the Installation Period to be revised to 4 week Please refer corrigendum 3. Page 7 of 106 Eligibility Criteria - Point 5 Bidder should have supplied, installed and commissioned minimum 50 nos. of Video Conference endpoints, connected through a centralized solution in atleast 1(one) organization (PSU / Central or State Government in India / BFSI in India) in last 3 financial year. We recommend to change this clause to "Bidder should have supplied, installed and commissioned minimum 30 nos. of Video Conference endpoints, connected through a centralized solution in at least 1(one) organization or (PSU / Central or State Government in India / BFSI in India) in last 3 financial year. Justification- We have supplied multiple Video Conferencing endpoints to PSU/BFSI/Govt. Customers & the ask is for a New Purchase of a total of 60 Endpoints. As per tendering best practices, it is recommended to have a ask for 50% max of the required quantity. We request you to kindly amend the Please refer corrigendum RFP Ref. No: UCO/DIT/2698/2023-24 dated 11/03/2024 3 | P a g e clause in the view of above justification. We suggest bank to modify this clause:- Bidder should have supplied, installed and commissioned minimum 50 nos. of Video Conference endpoints, connected through a centralized solution in at least 1 organizations (PSU / Central or State Government in India / BFSI/Enterprise in India) in last 5 financial year. Request you to kindly amend this clause as, Bidder should have supplied, installed and commissioned minimum 50 nos. of Video Conference Rooms in at least 1 (one) organizations (PSU / Central or State Government in India / BFSI/Private/ Corporate in India) in last 4. Page 7 of 106 Eligibiltiy Criteria - Point 6 The proposed OEM product (VC Endpoints) must have been supplied to minimum 50 nos. of Video Conference Endpoints in at least 1 (one) organizations (PSU / Central or State Government in India / BFSI in India) in last 3 years as on date of bid submission. The proposed or Higher OEM product (VC Endpoints) must have been supplied to minimum 50 nos. of Video Conference Endpoints in at least 1 (one) organizations (PSU / Central or State Government in India / BFSI in India) in last 3 years as on date of bid submission. Clause clarified as: Bidder can show Installation of proposed model/higher model/equivalent model of same OEM. However experience of VC Endpoints(Hardware) will only be considered. RFP Ref. No: UCO/DIT/2698/2023-24 dated 11/03/2024 4 | P a g e 5. Page 7 of 106 Eligibiltiy Criteria - Point 6 The proposed OEM product (VC Endpoints) must have been supplied to minimum 50 nos. of Video Conference Endpoints in at least 1 (one) organizations (PSU / Central or State Government in India / BFSI in India) in last 3 years as on date of bid submission. The proposed or Higher OEM product (VC Endpoints) must have been supplied to minimum 50 nos. of Video Conference Endpoints in at least 1 (one) organizations (PSU / Central or State Government in India / BFSI in India/ Enterprise & Pvt Ltd Companies) in last 3 years as on date of bid submission. Please refer corrigendum 6. Page 8 of 106 Eligibiltiy Criteria - Point 8 Bidder should not have been debarred / black-listed by any bank or RBI or any other regulatory authority or Financial Institutions in India as on date of Bid submission. We recommend to change this clause to "Bidder and OEM should not have been debarred / black-listed by any bank or RBI or any other regulatory authority or Financial Institutions in India as on date of Bid submission" Since the products are to be supplied by the OEM. Clause stands as per RFP RFP Ref. No: UCO/DIT/2698/2023-24 dated 11/03/2024 5 | P a g e 7. Page 33 of 106
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