Out Of Hours Tooling - Request For Information (Rfi)

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 80842790

  Document Type - Tender Notices

Description - Description: The BBC would welcome responses to this request for information (RFI) in order to inform our thinking prior to any potential procurement exercise.The scope of this RFI is to investigate solutions to assist engineers who are on an out of hours support rota. The high level scope covers:• Scheduling management:o Rota management and organisation of out of hours engineers into teams/groups to support products/services etc• Call out management:o Phone numbers that route to whoever is on call (one per team / per product etc)o Escalation management (e.g. route calls to an engineering manager/head of software/other appropriate escalation point etc in case of no answer)o Notifications

Gt Ref Id - 80842790

Deadline - Dec 12, 2023