Modern Contact Centre Market Engagement

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 80844284

  Document Type - Tender Notices

Description - Description: Anglian Water Services Ltd ("Anglian Water") is currently reviewing options for the future delivery of a Modern Contact Centre (MCC).Anglian Water is looking to procure a Contact Centre as a Service solution to replace the current on-pre m contact centre telephony platform. The Contact Centre solution should have the capability of providing a personalised experience to customers by executing inbound, as well as outbound, communication across a variety of channels.In order to understand the contracting models available for this delivery we have decided to undertake Pre-Market Engagement. We are inviting parties who may have an interest in Modern Contact Centres to complete the que

Gt Ref Id - 80844284

Deadline - Feb 03, 2024