Introduction Of A Customer Service Platform System

  Address - Germany

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 113625866

  Document Type - Tender Notices

Description - Description: As part of our strategic development, we are looking for an innovative and efficient customer service platform system for the central management of customer relationships across all customer contact channels, ticketing (case management), knowledge management and control of sales processes. The platform must all relevant contact channels - such as B. Telephone, email, fax and possibly other channels such as chat, web forms or social media - fully support and integrate to ensure seamless and efficient customer communication. It is important to connect our Billing solution SAP ISU (R/3 or S/4HANA). After completing the upstream participation competition, we ask the prequalified bid

Gt Ref Id - 113625866

Deadline - Aug 02, 2025