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Country - Germany
Summary - Introduction Of A Customer Service Platform System
Deadline - Aug 02, 2025
GT reference number - 113625866
Product classification - Software supply services
Address - Germany
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 113625866
Document Type - Tender Notices
Description - Description: As part of our strategic development, we are looking for an innovative and efficient customer service platform system for the central management of customer relationships across all customer contact channels, ticketing (case management), knowledge management and control of sales processes. The platform must all relevant contact channels - such as B. Telephone, email, fax and possibly other channels such as chat, web forms or social media - fully support and integrate to ensure seamless and efficient customer communication. It is important to connect our Billing solution SAP ISU (R/3 or S/4HANA). After completing the upstream participation competition, we ask the prequalified bid
Gt Ref Id - 113625866
Deadline - Aug 02, 2025
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