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Home Office Customer Journey Support

Home Office United Kingdom has Released a tender for Home Office Customer Journey Support in Services. The tender was released on Apr 15, 2024.

Country - United Kingdom

Summary - Home Office Customer Journey Support

Deadline - login to view

GT reference number - 80846354

Product classification - Call centre

Organization Details:

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 80846354

  Document Type - Tender Notices

Notice Details and Documents:

Description - Description: Market engagement for future services: customer contact transformation to include robotic automation, assistive technologies, and customer account management.The Home Office is the lead Government Department for immigration and passports , and is responsible for securing the UK border, controlling immigration and issuing passports and visas.The Home Office seeks market knowledge from suppliers in relation to customer contact management and overall customer journey support for the global customer base. For example, technologies supporting these services:Virtual assistantWeb chatVoice botCustomer account/relationship managementlocal title:: Home Office Customer Journey Supporttype_

Gt Ref Id - 80846354

Deadline - Mar 15, 2023

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