Hmrc Customer Relationship Management

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 113720892

  Document Type - Tender Notices

Description - Description: ScopeDescriptionAs part of the Authority's Enterprise Customer Relationship Management Programme, it is seeking a supplier to provide Software as a Service Customer Relationship Management. There will likely be future procurements for an Intelligent Client Function, System and Service integrators and supplementary software capabilities.The requirement for this procurement covers the following capabilities:• Marketing & Campaign Management• Customer Management• Case Management• Interaction, Channel and Messaging Management• AI• Insights• Reporting & Intelligence• Customer Experience (Customer Portal and App)• Identity, Verification & Authentication• Secure Dig

Gt Ref Id - 113720892

Deadline - Aug 02, 2025