Hmrc Customer Relationship Management

  Address - United Kingdom

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 112899181

  Document Type - Tender Notices

Description - Description: As part of the HMRC Enterprise Customer Relationship Management Programme, HMRC are seeking a supplier to provide Software as a Service Customer Relationship Management. There will be future procurements for an Intelligent Client Functio n, System and Service integrators and supplementary software capabilities.The requirement for this procurement is split into core and additional capabilities. Core capabilities must be delivered by the vendor on a first party basis, which refers to software owned and/or developed by the Supplier. Core capabilities include:• Marketing & Campaign Management• Customer Management• Case Management• Interaction, Channel and Messaging Management

Gt Ref Id - 112899181

Deadline - Jul 08, 2026