Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Country - Finland
Summary - Customer Service System
Deadline - Oct 22, 2025
GT reference number - 118674052
Product classification - IT services: consulting, software development, Internet and support
Address - Finland
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 118674052
Document Type - Tender Notices
Description - Description: With this invitation to tender, Kaiku24 Oy will request bids for the customer service system delivery, commissioning project, maintenance and continuous support services. The acquisition shall be carried out in accordance with this invit ation to tender and its annexes.The solution to be purchased should include 1. Extensive multi -channel customer service system 2. Modern tools in the system and new technology solutions (bot, ai, knowledge population, customer relationship management) 3. Easy and wide-ranging integrity 4. A proper and transparent cost level throughout the contract period 5. Knowledge management, reporting and daily management The aim of the new solution is to en
Gt Ref Id - 118674052
Deadline - Oct 22, 2025
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