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Country - Australia
Summary - Customer Relationship Management System
Deadline - Aug 29, 2025
GT reference number - 114327644
Product classification - Business services: law, marketing, consulting, recruitment, printing and security
Address - Australia
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 114327644
Document Type - Tender Notices
Description - Description: Following the implementation of a Customer Relationship Management (CRM) solution in 2022/2023 as part of Council’s Enterprise Systems Upgrade, and the subsequent use of this solution for 3-years, Council has identified gaps in the imp lemented solution.Examples of these gaps include but are not limited to:The responsiveness to addressing Customer’s requests (including reminders and escalation points).Communication to the Customers about their requests; andProviding meaningful reporting to Elected Members and the Community on how responsive Council is to requests and the sentiment of how Council is doing when responding to these requests.With these identified gaps in the syst
Gt Ref Id - 114327644
Deadline - Aug 29, 2025
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