Carrying Out A Diagnosis On The Implementation Of The Commitments Of The “Engage With You” Framework Relating To The Quality Of The Relationship With The User

  Address - France

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 78459697

  Document Type - Tender Notices

Description - Carrying out an initial diagnosis of the application by the Community of 9 of the 13 commitments of the user relationship quality benchmark (firm phase). Carrying out annual audits over a period 2026-2028 (optional tranche 1) to verify the implementa tion of recommended actions and compliance with commitments and possible support for ISO 9001 certification (optional tranche 2). The contract includes optional installments defined more precisely in the specifications, themselves divided into 6 phases (refer to the specific administrative clauses specifications for details)

Gt Ref Id - 78459697

Deadline - Apr 23, 2024