Bzk Ea First Line Contact Center Services

  Address - Netherlands

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 78749488

  Document Type - Tender Notices

Description - Logius customers have questions and wishes about the services that Logius provides. This requires a (full-service) first-line contact center to handle these reports correctly. The scope of the services is: 1) Carrying out a project that implements yo ur services. This project includes at least the following activities: a) onboarding new employees; b) knowledge transfer; c) setting up your own systems relevant to the provision of services; d) linking with the relevant Logius systems; e) setting up governance, including invoicing agreements. 2) Providing contact center services, the following components: a) carrying out the first-line answering of customer questions via various channels (teleph

Gt Ref Id - 78749488

Deadline - Mar 09, 2024