24/7 Call And Customer Contact Processing Market

  Address - France

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 81297713

  Document Type - Tender Notices

Description - Description: OPAC Saône et Loire wants an outsourced telephone call center 24 hours a day, 7 days a week so that our customers/prospects can be listened to, supported and have rapid responses.The telephone channel is still and mainly used by our cus tomers/prospects.The Call Center aims to contribute to customer satisfaction, loyalty and winning through:- Management of customer relations and prospects via our dedicated telephone number and our various commercial numbers and their processing.- Management of incoming email requests to our customer email address and requests from Marketplaces.- Management of requests from the OPAC S&L website- Outgoing call campaigns such as outgoing co

Gt Ref Id - 81297713

Deadline - May 24, 2024