Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Most trusted source for Tendering Opportunities and Business Intelligence since 2002
Country - Australia
Summary - 22399 Voice Of The Customer
Deadline - login to view
GT reference number - 78729210
Product classification - Radio, television, communication, telecommunication and related equipment
Address - Australia
Contact details - 565656565
Tender notice no. - 76454545
GT Ref Id - 78729210
Document Type - Tender Notices
Description - Ipswich City Council (Council) is currently on a journey to mature the way that customer and community feedback and sentiment is collected, combined, analysed, reported on, and used to drive continuous improvement and broader Customer Experience Prog ram objectives, as part of its Customer Experience Program.Council is seeking to leverage the inbound streams of Voice of the Customer (VoC) data received across multiple channels to enable a consistent approach of monitoring and actioning on real time and lag data. This is to ensure actions improve end user experience and are guided by accurate, current, and consistent data collection, analysis, and reporting. Council is seeking a Voice of the C
Gt Ref Id - 78729210
Deadline - Mar 15, 2024
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