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  Organization Details:
Organization Name: CIC Life Assurance Limited
Address: CIC Plaza, Mara Road - Upperhill,
Head Office,

Ph.: +254703099120

Contact Person: -
Notice Details:
GT Ref ID: 027340
Notice Type: Notice
Bidding Type: International
Tender Notice No: -
Description: CIC Life Assurance Limited is a subsidiary of CIC Insurance Group and intends to procure a Life Assurance System (LAS) as part of the on-going business transformation program. This customer centric system will support the growth in business through secure digital channels, business process automation and its ability to scale and adapt to changing customer needs.

CIC Life Assurance Limited seeks to leverage the new LAS to transform Group and Individual units and improve customer service through the following:

I. Efficient processes, with a high degree of automation.

II. Greater flexibility with regard to market channels for purposes of business acquisition/retention, service delivery and interaction with customers and external parties.

III. Improved business intelligence, analytics, and reporting.

IV. Secure & Scalable to different regions.

In this regard, CIC Life Assurance Limited invites eligible firms with prior experience in supplying, implementing, testing and commissioning Life Assurance Systems to submit a response to the Request For Information. Interested firms shall be required to provide the following information;

a) Company Profile & Certificate of Incorporation

b) Experience & References

c) Detailed system features and functionality

d) System architecture A detailed guide can be downloaded here:

Interested companies are invited to submit their RFI (Request For Information) electronically via not later than (Thursday 28th April 2022).

Kindly be informed that this is not a request for proposal (RFP). After a review of all the RFI's received we will contact the firms that meet our requirements to request a detailed proposal of their services. Any queries relating to this RFI can be directed to .

CIC Life Assurance Limited reserves the right to accept or reject any proposal, wholly or in part, and is not bound to give reasons for its decision or incur any liability thereof.

Deadline: 28 April 2022
Soft Copy:  Original Document  (486 KB)

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