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This Public Consultation Concerns All The Services Of An It "Service Desk" Of The National Health Laboratory (Lns) Based In The Grand Duchy Of Luxembourg. The Implementation, By The Tenderer Selected At The End Of The Procedure, Of The Associated Services Include, Among Other Things:  Taking Calls Or Receiving Odoo Tickets Relating To Any Questions Or Incidents Communicated By Lns It Users (Office Automation, Odoo Erp, Telephony, Connectivity, It Security)  Operational Support For Lns Office Automation Users  Transmission And Monitoring Of Tickets Received Or Created To The Appropriate Service Providers  Stock Management, Installation And Movement Of It Equipment And Office Automation And Connectivity Software.

PMP.LU E LNS - Laboratoire Nationale de Sante Luxembourg has Released a tender for This Public Consultation Concerns All The Services Of An It "Service Desk" Of The National Health Laboratory (Lns) Based In The Grand Duchy Of Luxembourg. The Implementation, By The Tenderer Selected At The End Of The Procedure, Of The Associated Services Include, Among Other Things:  Taking Calls Or Receiving Odoo Tickets Relating To Any Questions Or Incidents Communicated By Lns It Users (Office Automation, Odoo Erp, Telephony, Connectivity, It Security)  Operational Support For Lns Office Automation Users  Transmission And Monitoring Of Tickets Received Or Created To The Appropriate Service Providers  Stock Management, Installation And Movement Of It Equipment And Office Automation And Connectivity Software. in Software Services. The tender was released on Sep 16, 2024.

Country - Luxembourg

Summary - This Public Consultation Concerns All The Services Of An It "Service Desk" Of The National Health Laboratory (Lns) Based In The Grand Duchy Of Luxembourg. The Implementation, By The Tenderer Selected At The End Of The Procedure, Of The Associated Services Include, Among Other Things:  Taking Calls Or Receiving Odoo Tickets Relating To Any Questions Or Incidents Communicated By Lns It Users (Office Automation, Odoo Erp, Telephony, Connectivity, It Security)  Operational Support For Lns Office Automation Users  Transmission And Monitoring Of Tickets Received Or Created To The Appropriate Service Providers  Stock Management, Installation And Movement Of It Equipment And Office Automation And Connectivity Software.

Deadline - Oct 31, 2024

GT reference number - 93298810

Product classification - Helpdesk and support services

Organization Details:

  Address - Luxembourg

  Contact details - 565656565

  Tender notice no. - 76454545

  GT Ref Id - 93298810

  Document Type - Tender Notices

Notice Details and Documents:

Description - Description: This public consultation concerns all the services of an IT "Service Desk" of the National Health Laboratory (LNS) based in the Grand Duchy of Luxembourg. The implementation, by the tenderer selected at the end of the procedure, of the a ssociated services include, among other things:  Taking calls or receiving Odoo tickets relating to any questions or incidents communicated by LNS IT users (office automation, Odoo ERP, telephony, connectivity, IT security)  Operational support for LNS office automation users  Transmission and monitoring of tickets received or created to the appropriate service providers  Stock management, installation and movement of IT equipment and

Gt Ref Id - 93298810

Deadline - Oct 31, 2024

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